Frequently Asked Questions (FAQs)

Where are you located?

We are located at 80 & 82, Jalan Adda 7, Taman Adda, 81100 Johor Bahru, Johor, Malaysia.

Opening Hours: 9.30AM - 7.30PM Daily, except Public Holidays

Locate us via Google Maps here.

Do you provide installation services?

Most of the products sold at Beyond Care are meant to be easily assembled at home with simple tools or no tools required at all.

However, in any cases that may require a need of handyman, we can recommend a suitable personnel for you at various charges depending on the complexity of the installation.

What payment options do you offer?

We accept most major online payment method such as Visa, Mastercard, Union Pay, Grab Pay, FPX, Bank Transfer and you may also choose to make cash payment and e-Wallet payment at our showroom here.

Bank Payment Details:

Name: Beyond Pharmacy Sdn Bhd

Bank: Hong Leong Bank

Account Number: 37900011020

How to get in touch?

You may contact us in various ways here.

For Dispatch & Delivery FAQs, press here.

For Return Policy and FAQs, press here.

For Warranty Policy and FAQs, press here.